Install or Reseat the Fuser

The fuser is missing or installed incorrectly. Install or reseat the fuser.

  1. Turn off the printer.

  2. Press the latch on the right side of the printer to open Front Door B.

  3. Press the latch at the left of Top Door C towards the back of the printer to open Front Door C.

  4. If the fuser is present, reseat it. Verify that the slide switches at both ends of the fuser are pushed all the way to the back (locked) position.
    Warning:
    The fuser is hot. To prevent burns, do not touch the black part of the fuser.


  5. If the fuser is not present, install the fuser.

  6. Close and latch Top Door C.

  7. Close Front Door B.

  8. Turn on the printer.

  9. If the problem persists, install a new fuser. See the installation instructions shipped with the new fuser. To order a fuser, visit the Phaser® 6250 Supplies and Accessories web site.

Part numbers for the fuser:

For additional information, access PhaserSMART. PhaserSMART is a powerful, Internet-based diagnostic tool that automatically delivers the latest support solutions with a few mouse clicks. (English only)