Error 01

• Remove and re-install black Toner Cartridge, then turn the printer off and on.
• Replace black Toner Cartridge, then turn the printer off and on.
• If problem persists, check www2.tek.com/merlin/tko and/or contact Service.

Error 02

• Remove and re-install cyan Toner Cartridge, then turn the printer off and on.
• Replace cyan Toner Cartridge, then turn the printer off and on.
• If problem persists, check www2.tek.com/merlin/tko and/or contact Service.

Error 03

• Remove and re-install magenta Toner Cartridge, then turn the printer off and on.
• Replace magenta Toner Cartridge, then turn the printer off and on.
• If problem persists, check www2.tek.com/merlin/tko and/or contact Service.

Error 04

• Remove and re-install yellow Toner Cartridge, then turn the printer off and on.
• Replace yellow Toner Cartridge, then turn the printer off and on.
• If problem persists, check www2.tek.com/merlin/tko and/or contact Service.

Error 05, 10, 11, 12, and 13

• Turn the printer power off, then on.
• If problem persists, check www2.tek.com/merlin/tko and/or contact Service.

Error 20

• Remove and re-install Imaging Unit (make sure that Imaging Unit is locked in place). Turn the printer off, then on.
• Remove and re-install Main Charge Grid. Turn the printer off, then on.
• Remove and re-install Transfer Kit. Turn the printer off, then on.
• Remove and re-install each of the Toner Cartridges. Turn the printer off, then on.
• Replace Main Charge Grid. Turn the printer off, then on.
• Replace Imaging Unit (make sure that Imaging Unit is locked in place). Turn the printer off, then on.
• Replace Transfer Kit. Turn the printer off, then on.
• Replace the Toner Cartridges. Turn the printer off, then on.
• If problem persists, check www2.tek.com/merlin/tko and/or contact Service.

Error 21, 22, 30, and 32

• Remove and re-install Imaging Unit (make sure that Imaging Unit is locked in place). Turn the printer off, then on.
• Replace Imaging Unit (make sure that Imaging Unit is locked in place). Turn the printer off, then on.
• If problem persists for Error 30, clean the sensor. See Cleaning the sensor.
• If problem persists, check www2.tek.com/merlin/tko and/or contact Service.

Error 33

• Check for jammed paper throughout the paper path (especially in paper feeder).
• Remove and re-install paper feeder and Transfer Kit. Turn the printer off, then on.
• If problem persists, check www2.tek.com/merlin/tko and/or contact Service.

Error 40, 41, 42, and 43

• Check for jammed paper in the Fuser. Re-install Fuser. Turn the printer off, then on.
• Make sure that you have the correct Fuser for your local printer power supply:
• 110-Volt Fuser P/N 016-1660-00
• 220-Volt Fuser P/N 016-1661-00
• Replace Fuser. Turn the printer off, then on.
• If problem persists, check www2.tek.com/merlin/tko and/or contact Service.

Error 50, 51

• Turn the printer off, then on.
• If problem persists, check www2.tek.com/merlin/tko and/or contact Service.

Error 60

• Remove the media from the Multi-Purpose Tray. Turn the printer off, then on.
• Reinstall the media. Make sure you do not overfill the tray.
• If problem persists, check www2.tek.com/merlin/tko and/or contact Service.

Error 61

• Remove and re-install each Toner Cartridge. Turn the printer off, then on.
• Replace each Toner Cartridge. Turn the printer off, then on.
• If problem persists, check www2.tek.com/merlin/tko and/or contact Service.

Error 62

• Check for jammed paper throughout the paper path (especially in paper feeder and Fuser).
• Remove and re-install Fuser. Turn the printer off, then on.
• Slide out and re-insert paper feeder. Turn the printer off, then on.
• Replace the Fuser. Turn the printer off, then on.
• If problem persists, check www2.tek.com/merlin/tko and/or contact Service.

Error 63

• Remove and re-install Imaging Unit. Turn the printer off, then on.
• Replace Imaging Unit. Turn the printer off, then on.
• If problem persists, check www2.tek.com/merlin/tko and/or contact Service.

Error 70, 71, and 72

• Turn the printer off, then on.
• If problem persists, check www2.tek.com/merlin/tko and/or contact Service.

Error 73

• Remove and re-install Imaging Unit. Turn the printer off, then on.
• Replace Imaging Unit. Turn the printer off, then on.
• If problem persists, check www2.tek.com/merlin/tko and/or contact Service.

Error 74

• Remove and re-install Fuser. Turn the printer off, then on.
• Replace Fuser. Turn the printer off, then on.
• If problem persists, check www2.tek.com/merlin/tko and/or contact Service.

Error 80, 81, 82, 83, and 84

• Turn the printer off, then on.
• If problem persists, check www2.tek.com/merlin/tko and/or contact Service.

Error 01p through

Error 47p

• Make sure that installed memory DIMM(s) are compatible with printer's image processor board and that they are installed in the proper slot(s).
• If problem persists, check www2.tek.com/merlin/tko and/or contact Service.