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Cleaning for lower tray jams: paper-pick rollers
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Approximate time to complete: 1 minutes
If you are experiencing media-feeding problems, including mispicks and multiple picks of paper from the Lower Paper Tray Assembly, you can generally correct the problem by cleaning the media-pick rollers with isopropyl alcohol.
- Remove the lower paper tray from the Lower Paper Tray Assembly.
- Locate the media-pick rollers according to the following illustration.
- Using an alcohol-soaked cloth, scrub both pick rollers thoroughly.
- Replace the lower paper tray in the Lower Paper Tray Assembly.
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