For example:

• If the printer does not reply or the request times out, either the printer does not have an IP address, or the NT host cannot find the printer.
  • If the printer does not have an address, assign one as described in Setting your printer's IP address.

  • If the printer has an IP Address, you could have a faulty network connection or a defective network card.

• If the printer does respond, disconnect the printer from the network and ping it again.
  • If it responds, there is a duplicate IP address on the network. Make sure all devices on the network have a unique IP address.

  • If the printer does not respond, that means the printer's IP address is good. LPR may be disabled on the printer. Print a configuration page and look under LPR (for instructions on how to print a configuration page, see Your printer's configuration page). For instructions on enabling or disabling protocols, see Disabling Protocols.

Printer PS on host IP-address is unreachable

The LPR print monitor failed to open a temporary file while spooling output for port IP-address:PS

This problem is frequently encountered after applying Service Pack 2, 3, or 4 to a Windows NT 3.51 print server installed on an Windows NT File System (NTFS) partition. Windows for Workgroups, Windows 95, and other clients will no longer be able to print to shared LPR printers (print queues on Windows NT which are using LPR to reach their destination).

Service Pack updates change the permissions of the SPOOL and PRINTERS sub-directories to be read-only (write-protected). Also, an administrator could easily do this (for security reasons) without a Service Pack Update.

To fix this problem, perform the following procedure (you must have administrator privileges):

1. Log in as administrator

2. In the Main program group, double click File Manager.

3. Click the drive on which you want to create the spool directory. Its a good idea to make sure that this is a drive that can handle a large number of files. This amount will vary based upon your system's usage.

4. Click File and then click Create Directory.

5. In the box presented, type the name of the spool directory. Make note of this name and drive letter; you will need this information again in a few steps. If this directory is in an NTFS partition, make sure the group Everyone has full access permissions by clicking the directory you just created, then click security and permissions on the menu bar. This is to ensure that all users can spool files to this directory.

6. From Program Manager, double click on File, Run, and Browse. Find and select a file called REGEDIT32.EXE. It usually resides in your system directory, which by default would be WINNT35SYSTEM32, but could be WINDOWSSYSTEM32 if you installed Windows NT over an existing Windows installation. Click OK twice. This will run the Registry Editor, REGEDIT32.EXE.

7. The window opens and four boxes appear. Locate the box named HKEY_LOCAL_MACHINE and click the upper right hand arrow that points up, expanding this box to fill the whole screen.

8. The registry's format is similar to the file manager in Windows NT. Double click SYSTEM/CurrentControlSet/Control/Print/Printers.

9. Click edit on the top menu bar, and select Add Value.

10. In the box presented marked Value Name type:
    DefaultSpoolDirectory

    Click OK.

    Another box will appear. In this box, type the path to the new spool directory you created in step number

    Click OK. This will update the registry and all subsequent jobs will be spooled to this spool directory.

Type the lpr command in the format:

For example:

• If you get the message: Error: print server did not accept request. Job aborted. You are spooling to the wrong IP address.

• If you get the message: Error: print server unreachable or specified printer does not exist. The printer has TCP/IP disabled or you are spooling to an invalid IP address. Print a configuration page and make sure TCP/IP is still enabled (for instructions on how to print a configuration page, see Your printer's configuration page). For instructions on enabling or disabling protocols, see Disabling Protocols. Check to see if you are spooling to a correct IP address.

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  Note: When using the lpr command at an MS DOS Command prompt and the Name of the print queue is not PS, the message is Error: print server did not accept request. Job aborted.

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