Phaser^® 740 Color Printer FAQ

This document addresses the following questions:

Can I recycle the old consumable supplies, like toner cartridges, when they are empty?

How can I use my printer as a color copier? Which scanners can I use?

What is a Usage Profile?

What is the email notification feature?

What are the differences between the Phaser 740 and the Phaser 560 color printers?

Does the Phaser 740 printer support DHCP?

Does the Phaser 740 printer support 100BaseT networks?

How do I set up print queues on my UNIX^® host?

Why don't the printed colors match the screen colors?

How do I set the printer's IP address?

How do I install my printer on a Windows NT 4 computer?

What is the best way to clear and prevent paper jams?

How do I disable the startup page from printing each time I turn on the printer?

Q: Can I recycle the old consumable supplies, like toner cartridges, when they are empty?

A: Xerox provides a Waste-to-Energy program -- a free service which safely and efficiently recovers valuable energy from used Xerox color printer supplies. Check the Eligible Items information to determine which consumable supplies are covered for your specific printer model.

Q: How do I use my printer as a color copier? Which scanners can I use?

A: By attaching a supported scanner to your Phaser^® 740 color printer, you can use the printer as a color copier. The following scanners are supported by the Phaser 740 color printer:

* ADF = automatic document feeder
Contact your Local Contact. for availability.

Please note:

• In general, only the models listed above will work. If a different scanner model made by either Hewlett-Packard or Microtek supports the identical command set, byte order, and color characteristics of one of the listed scanners, it may work. Scanners from other manufacturers will not work.

• To attach the scanner to your printer, you need a high-density SCSI-2 to 50-pin SCSI-1 interconnect cable (Xerox part number 013-0297-00). See Connecting Peripheral Devices.

• For instructions on using your printer as a color copier, see Using Your Printer with a Scanner.

• The Phaser 740 printer does not support the Xerox Phaser CopyStation. Use the Phaser CopyStation only with the following Xerox products: Phaser 540, 550, 560, 340, 350, 380, and 600 color printers.

Q: What is Usage Profile?

A: Usage Profile is a report that can be emailed to a maximum of three users or printed on the printer. This report contains information such as paper versus transparency usage, percent coverage by job, and other in-depth print statistics.

Q: What is the email notification feature?

A: Using PhaserLink^TM software, the Phaser 740 color printer can send an email message when it detects an error condition. You can specify up to three unique email addresses that can notify a key operator, systems administrator, or service provider, depending on the type of error detected.

Q: What are the differences between the Phaser 740 and the Phaser 560 color printers?

A: The Phaser 740 color printer offers the following advantages over the Phaser 560 printer:

• Adobe PostScript Level 3 support
• Faster PostScript processing with a 133-MHz RISC controller
• Auto-Duplexing
• Higher memory capacity (256 Mbytes maximum)
• 10BaseT Ethernet (standard)
• Email reports of printer usage statistics
• PCL5c emulation enabled (standard)
• 136 Standard Fonts

Q: Does the Phaser 740 printer support DHCP?

A: Yes, the Phaser 740 printer does support DHCP (Dynamic Host Configuration Protocol). This allows network plug and play for TCP/IP networks. For additional information on the use of DHCP, refer to your operating system manuals.

Q: Does the Phaser 740 printer support 100BaseT networks?

A: Yes, the optional PhaserShare^® card has support for 100BaseT Ethernet environments. When this card is installed, the built-in 10BaseT connection is disabled.

Q: How do I set up print queues on my UNIX^® host?

A: The printer's internal LPR queue uses the BSD protocol; you must use one of the following names for the remote printer queue:

 

• PS for PostScript^®.
• PCL for PCL^® (Printer Control Language).
• AUTO for Automatic language selection (the printer automatically senses the language of the print job and processes it accordingly).

If you want to print using Xerox PhaserPrint^TM 2.1 software, you must use PhaserPrint to configure your host. Refer to the PhaserPrint 2.1 User Manual or the instructions provided with the PhaserPrint CD-ROM for configuration information.

A demo version of PhaserPrint is available on this CD-ROM and on the FTP site:

ftp://ftp.tekcolor.com/ftp_dir/

If you are not using PhaserPrint, follow these instructions:

1. For SPARC^® and SGI^® platforms, modify the etc/hosts file to identify the printer to the workstation. Modify the /etc/printcap file to describe the printer to the workstation. For more information, refer to Spooling configuration for SPARCstation platforms (24 K PDF ) or Spooling configuration for SGI platforms (24 K PDF ).
2. For Hewlett-Packard platforms, use the Hewlett-Packard System Administrator Manager (SAM). For more information, refer to Spooling configuration for HP platforms (24 K PDF ).
3. For IBM RS/6000^TM platforms, use the IBM System Management program smit. For more information, refer to Spooling configuration for IBM RS/6000 platforms (24 K PDF ).
4. For BSD hosts not listed here, refer to Sample spooler configuration for a typical BSD system (18 K PDF ).
5. For System V hosts, configure the queue as a remote BSD print queue (support for TCP/IP lpr is required).

Q: Why don't the printed colors match the screen colors?

A: Monitors use an additive RGB-color model to generate colors, and printers use a subtractive CMYK-color model to generate colors. Because monitors and printers use different color-generation models, color matching between the two is difficult.

In many cases, RGB-monitor colors are outside the range of colors possible on CMYK printers. This causes, for example, blues to be brighter on the screen than on the printed page.

TekColor^TM has two monitor simulations: sRGB and Vivid Color. These color corrections use two different algorithms to solve this color-mapping problem. Print the RGB.ps file provided with the printer. This file is a chart that gives a good representation of the colors possible on the printer. It also gives RGB-percentage values with each color printed, which you can use with almost any software application, to remove the guesswork between matching RGB-monitor colors and CMYK-printer colors.

Q: How do I set the printer's IP address?

You can set the printer's IP address through the front panel.

Note

When you set the IP addressing parameters from the front panel, the selections for DHCP/BOOTP and RARP are automatically set to Disabled.

1. Press Menu; the front panel displays Help Pages.
2. Press ----> or <---- until the front panel displays Network Settings.
3. Press Menu until the front panel displays TCP/IP.
4. To set the IP address:
   1. Press Menu again; the front panel displays Interface.
   2. Press ----> to display TCP/IP Address.
   3. Press Select to display the IP address. For example:

      192.2.194.101
      + ----> Set

   4. Press + to set the left-most digit of the address.
   5. Press ----> to advance to the next digit. Press + to set this digit.
   6. Use ----> and + as described in Step  e to set the remaining digits.
   7. When the address is correctly set, press Set to enter your settings into the printer; the front panel displays:

      Confirm Selection
      Confirm

   8. Press Confirm ; the front panel briefly displays Selected, then returns to TCP/IP Address. The IP address is now set in the printer.
5. To set the network mask:
   1. Press ---->until Network Mask is displayed.
   2. Press Select; the front panel displays the network mask.
   3. Use + and ----> as described in Steps 4d through 4f to set the network mask.
   4. When the network mask is set, use Set and Confirm as described in Steps 4g and 4h to enter the network mask into the printer.
6. To set the gateway address:
   1. Press ----> until Gateway Address is displayed.
   2. Press Select ; the front panel displays the gateway address.
   3. Use + and ----> as described in Steps 4d through 4f to set the gateway address.
   4. When the gateway address is set, use Set and Confirm as described in Steps 4g and 4h to enter the gateway address into the printer.
7. The printer calculates the broadcast address based on the IP address and the network mask. However, the broadcast address can be viewed and set using the following procedure:
   1. Press ----> until Broadcast Address is displayed.
   2. Press Select; the front panel displays the broadcast address.
   3. Use + and ----> as described in Steps 4d through 4f to set the broadcast address.
   4. When the broadcast address is set, use Set and Confirm as described in Steps 4g and 4h to enter the broadcast address into the printer.
8. Return the printer to normal operation.
   1. Press until the front panel displays Network Settings.
   2. Press again.
      • If you have changed any parameters that require a printer reset to take effect, you will be prompted to reset the printer. If you press Reset, the printer resets. If you press Resume, the front panel displays Network Settings.

        Press ; the printer returns to normal operation, but the changes you have made will not take effect until the next time the printer is reset.

• If you have not changed any parameters that require a printer reset to take effect, the front panel displays Ready.

Q: How do I install my printer on a Windows^® NT 4 computer?

A: Use the following links to install the Windows NT 3.51 PostScript^® driver or the Windows NT 4.0 PostScript^® driver.

Q: What is the best way to clear and prevent paper jams?

A: Follow these instructions for removing a paper jam. Often you can prevent paper jams by following a few basic guidelines. If the jam persists, try cleaning the printer.

Q: How do I disable the startup page from printing each time I turn on the printer?

A: Follow these instructions to disable the printer's startup page from printing.