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Windows environments (3.x NetWare server) When logged into a NetWare 3.x server, use this procedure to perform a quick configuration using the default parameters supplied by the PhaserShare Administrator. If you are running NetWare 4.x in bindery emulation mode, use the Advanced Configuration Tool or PCONSOLE to configure the network.
Log on to the file server as supervisor The PhaserShare Administrator starts up only if you are logged on to the default NetWare file server as SUPERVISOR. Many of the operations performed using the PhaserShare Administrator require SUPERVISOR privileges (for example, creating queues).
Start the PhaserShare Administrator To start the PhaserShare Administrator, double-click on the PhaserShare Administrator icon. Refer to your Windows documentation for complete information on how to start applications. For information on installing the PhaserShare Administrator, see Installation. When you start the PhaserShare Administrator, the Main window is displayed.
Select a print server
Note: If the printer does not show up in the list of available printers, you could have a network hardware problem, an incorrect frame type, or incorrect search options settings (see Printer does not appear in the Main window printer list). Click the Configure Network button; this displays the Configure Network dialog box.
Note: If the printer does not show up in the list of available printers, you could have a network hardware problem, an incorrect frame type, or incorrect search options settings (see Printer does not appear in the Main window printer list).
In the Configure Network dialog box, click on the name of the file server that you want to set up queues on; you must be logged in as supervisor on the file server you select.
Designating existing queues to be serviced by the printer
Click the Add button. The selected queue is added to the list of Serviced Queues, with a yellow dot to the left of the queue name. The yellow dot indicates that the queue is ready to be serviced, but the print server is not yet reset.
The Reset Print Server dialog box is displayed. Click the OK button to reset the print server. After the print server resets, the dot to the left of the queue name changes from yellow to green, indicating that the queue is now servicing the selected printer.
In the Create New Queue dialog box, enter the name for the new queue. When you are finished, click OK; this returns you to the Configure Queue(s) dialog box.
In the Configure Queue(s) dialog box, find the name of the new queue in the Available Queues list. Click the name of the new queue to select it.
Click the Add button. The new queue is displayed in the list of Serviced Queues, with a yellow dot to the left of the queue name. The yellow dot indicates that the queue is available to be serviced.
Click the OK button; this displays the Reset Print Server dialog box.
In the Reset Print Server dialog box, click the OK button to reset the print server protocol stack to make the new queue a serviced queue.
Default printer parameters The quick start procedure uses the default print server and queue parameters listed in the following two tables. If these default parameters are not acceptable, use the PhaserShare Administrator Software for NetWare Networks for further configuration.
Troubleshooting Windows configurations Printer does not appear in the Main window printer list
Verify that the frame type used by the printer is supported by the NetWare file server. The configuration page reports the frame type stored in the printer's non-volatile memory. For information on printing a configuration page, see Your printer's configuration page.
If the frame type is set to Adaptive, the printer uses the frame type of the first file server that responds to a broadcast from the printer. The printer broadcasts packets in the following order:
For NetWare Ethernet frame types
IEEE Ethernet 802.2
DIX Ethernet II
IEEE Ethernet 802.3-SNAP
For NetWare Token Ring frame types
IEEE Token Ring 802.5
IEEE Token Ring 802.5-SNAP
See the NetWare Administrator's Manual for more information on frame types.
If you are using bindery emulation, make sure that NDS is disabled. To disable NDS from the PhaserShare Administrator, the Enable NDS checkbox in the Print Server tab must be unchecked (see Print Server tab).
If your network uses a router, make sure that your router is configured to not suppress NetWare SAP (Service Advertising Protocol) packets.
Note: A 0 in the Network field on the printer's configuration page indicates that the printer does not recognize the network connection; this probably indicates a bad cable connection.
Testing from the PhaserShare Administrator
Click the Search Options button.
In the Search Options dialog box, click the following radio buttons:
Select by: All Tektronix Printers
Testing the file server-to-printer connection
CAPTURE NB NFF NT Q=PHASER L=1
where:
NB specifies NO BANNERNFF specifies NO FORM FEEDNT specifies NO TABSQ=PHASER specifies PHASER as the queue nameL=1 specifies port LPT1
Use any text editor to create a two-line ASCII file with the following contents:
%! showpage
Use the COPY command to send the file to the printer. For example, if the file is called SHOWPAGE, and the printer is assigned to LPT1, type:
COPY SHOWPAGE LPT1:
If the file server-to-printer connection is functional, the printer ejects a blank page.
In the Configure Network dialog box, click on the file server that services the queue you are trying to connect to.
Click the Configure Queue(s) button. The Configure Queue(s) dialog box is displayed.
Verify that the queue you are trying to print to is in the list of serviced queues. If it is not in the list, follow these steps:
Click the Add button to add the queue to the list of Serviced Queues.
The Reset Print Server dialog box is displayed. Click the OK button to reset the print server protocol stack.
Click the Configure Network button to display the Configure Network dialog box. In the Configure Network dialog box, click the Configure Queue(s) button to display the Configure Queue(s) dialog box.
In the Configure Queue(s) dialog box, find the queue in the list of Serviced Queues. There should be a green dot to the left of the queue name. If the dot is yellow, you need to reset the print server.
Note: To reset the print server, turn the printer off, then on again, or send the file RESET.PS the printer (the file is included with your printer's network utilities software). For more information on resetting the printer, see Resetting your printer.
load monitor
Select Connection Information from the Available Options menu.
If the printer has logged in, its print server name is displayed in the list. If the print server name is not on the list, continue with Steps 3 through 5.
Verify that the password the printer saved (if one was set) is the same as the one on the file server. Mismatched passwords can result if PCONSOLE, rather than the PhaserShare Administrator, is used to set the password. Use the PhaserShare Administrator to enter a new password to ensure that they are the same. To set a password, click the Set Password button in the Print Server tab. This displays the Set Password dialog box. Enter the password in both fields and click the OK button.
Verify that the printer's print server name matches the one created (using PCONSOLE) on the file server. The configuration page reports the printer's print server name. For information on printing a configuration page, see Your printer's configuration page.
Verify that the frame type the printer is using is supported by the file server. See Printer does not appear in the Advanced Configuration Tool.
You can also check the PhaserShare Administrator Printer Info dialog box for reported error conditions.
Download the PostScript Error Handler to the printer. For information on using the Tektronix PostScript Error Handler, see your printer's user documentation.
Make sure that you are using the correct Tektronix driver for your networked printer.
Verify that the Print Server protocol has been enabled. Use the printer's front panel or check the Administrator's Print Server tab.
Setting the queue scan interval
Setting the configuration file server
Enabling and disabling error notification
Resetting the print server
Changing the print server's name
Setting the printer's login password
Selecting users to be notified of printer errors
Controlling banner printing on a per-queue basis
Note: For information on configuration using PCONSOLE, see DOS environments: using PCONSOLE.
Note: If your network has more than 32 file servers, use the Advanced Configuration Tool to configure printers and queues. The Advanced Configuration Tool creates and maintains a configuration file for each printer. Configuration files contain the names of the queues and file servers the printer will service.
Note: If your network has more than 32 file servers, use the Advanced Configuration Tool to configure printers and queues.
Configuration files created by the Advanced Configuration Tool reside in the directory SYS:LOGINTEK.
Configuration files are named according to the following syntax:
TKxxxxxx
where xxxxxx represents the last six hexadecimal digits of the Printer ID of the printer being configured.
Installing the Advanced Configuration Tool The Advanced Configuration Tool (ACT.EXE) is included with your printer's network utilities software. You can run the tool from the diskette or CD-ROM, but it is recommended that you install it on the hard disk of a NetWare file server or client.
To install the advanced configuration tool, copy it to a directory on a NetWare file server or client. For example, if the network utilities diskette is in drive B: and the destination directory is F:PUBLIC, type this command:
COPY B:PCACT.EXE F:PUBLIC
NetWare quickstart procedure (Quick configuration) Use this procedure to perform a quick configuration using the default parameters supplied by the Advanced Configuration Tool. For more information on using the Advanced Configuration Tool, see Choosing items in the Advanced Configuration Tool. For information on changing the default parameters set up by this quick start procedure, see Advanced configuration.
Before beginning this procedure, make sure that the printer is connected to the network and turned on.
LOGIN /B file-server-name/ADMIN
Start the Advanced Configuration Tool:
F:CD PUBLIC
Type:
Select Quick configuration from the Configure menu. The available Tektronix printers are displayed.
Select the Tektronix printer you wish to configure and press Enter. The factory default print server name is in the following syntax:
TEKxxxxxx
where xxxxxx are the last six hex digits of the printer's Printer ID.
Note: If the printer does not appear in the list of available printers, you could have a network hardware problem or an incorrect frame type (see Printer does not appear in the Advanced Configuration Tool). When you have selected a Tektronix printer, a list of file servers is displayed. Select the file server you wish to configure and press Enter.
Note: If the printer does not appear in the list of available printers, you could have a network hardware problem or an incorrect frame type (see Printer does not appear in the Advanced Configuration Tool).
You may be prompted to log in to the server. Log on with supervisor privileges.
After you log in to the file server, a list of queues is displayed. Select an existing queue or create a new queue. To create a new queue, press Insert, type the name of the queue, and press Enter.
You can now configure more queues or finish the quick configuration.
Select the name of the file server that will hold the configuration file for this printer and press Enter. (This step is only needed after configuring the first queue.)
A list of queues for the current file server is displayed. To add queues to a different file server, press Escape and return to Step 5. To configure a queue from the current file server, select an existing queue from the displayed list or create a new queue. To create a new queue, press Insert, enter the name of the queue, and press Enter.
Select the name of the file server that will hold the configuration file for this printer and press Enter. This saves the configuration file and restarts the print server portion of the printer (not a complete printer reset).
Select Exit to exit the Advanced Configuration Tool.
Choosing items in the Advanced Configuration Tool Choosing menu items
or
If the first letter of the menu item is red, press the key corresponding to the first letter of the menu item.
Press the Escape key to go back to the previous menu.
When the desired menu item is highlighted, press the Enter key.
To insert an item into a list, press the Insert key. To delete an item, press the Delete key.
To close the list box and return to the previous menu without making a choice, press the Escape key.
Select Advanced configuration from the Configure menu.
Configure print server (printer) menu
**If you enable error notification, you must create a notify list using the Notify list command in the Configure print server (File Server) menu. If a group name is selected, notification messages are sent to every user in that group.
Configure queue menu With this menu, you can add or delete queues on a selected file server. You can also modify queue parameters.
Token Ring menu With this menu, you can set Token Ring parameters on the PhaserShare Token Ring card.
Obtaining print server and queue status The Status menu allows you to view the status of print servers and queues.
Print server status menu The Print server status menu displays the following print server status information:
Configured queues
Printer status
New servers allowed (set this operator flag to allow new servers to be assigned)
Service current jobs (set this operator flag to enable servicing of current jobs)
Current print jobs (displays a list of current print jobs in the selected queue)
Currently attached servers (displays a list of currently attached queue servers)
Monitoring print server activity The Monitor menu enables you to view a print server's current and logged activity. You can view one print server at a time.
The Monitor menu has the following selections:
Monitor log controls logging of print server activity to a file using three submenus:
Select log file (allows you to specify the name of the log file, including the path)
Set log file size (controls the size of the selected log file)
When you change the print server name or password using the Advanced Configuration Tool, the print server name or password is automatically changed on all file servers listed in the configuration file, if a configuration file exists for that printer. There will be a configuration file if you set up queues using the Advanced Configuration Tool's Quick configuration menu.
If an error occurs during the update, the change may not take place on all file servers and the printer will not be updated. In this case, you must correct the error and change the name or password again.
Note: Do not use the Change Password function in PCONSOLE to set a password for the printer. If you use Change Password in PCONSOLE, the password is not sent to the printer. Use the Advanced Configuration Tool to set the printer password.
If you configured NetWare using PCONSOLE
If you used PCONSOLE for your initial configuration, there will be no configuration file. Use the Advanced Configuration Tool to change the print server name or password.
Select the Tektronix printer to be changed.
Select a file server that will be serviced by the printer.
Use the Print server name or Login password commands to make the change.
If the printer will service additional file servers, repeat Steps 3 and 4 for each file server.
When you have made the change on the last file server, answer yes to this prompt:
Have you made this change on all of the file servers serviced by this printer?
The change is stored in the printer's memory.
Note: If you leave out a file server during this procedure, you must use PCONSOLE to make the change on that server.
DOS environments: using PCONSOLE Adding a print server
Enter PCONSOLE by typing:
PCONSOLE
From the Available Options menu, select Print Server Information (Print Servers in NetWare 4.0). The Print Servers menu is displayed.
Press the Insert key, then enter the printer's default print server name and press Enter. The default print server name is in the following syntax:
The printer's print server name is listed on the configuration page. For information on printing a configuration page, see Your printer's configuration page.
When you have entered the default print server's name, press Enter. The new name is added to the Print Servers menu.
Press Escape to return to the Available Options Menu.
Insert a new queue or select an existing queue.
To use an existing queue, select the queue. When the Print Queue Information menu is displayed, go on to Step 3.
Press the Insert key to display the list of Queue Server Candidates.
Select the server you created in Step 4 under the topic Adding a print server and press Enter.
Use the Escape key to exit the menus and return to the Available Options Menu.
Press Escape to exit PCONSOLE.
Turn the printer on or reset it. (For more information about resetting the printer, see Resetting your printer.
Note: The Advanced Configuration Tool creates a configuration file. The printer uses the information in that configuration file rather than the configuration file set up by PCONSOLE. Use the Advanced Configuration Tool to set the printer's configuration server to "" (an empty string). Then delete the configuration file created by the Advanced Configuration Tool before using PCONSOLE to change the configuration.
Print Server Operators
Troubleshooting DOS configurations Printer does not appear in the Advanced Configuration Tool
Verify that the Ethernet frame type used by the printer is supported by the file server. The configuration page reports the frame type used by the printer. For information on printing a configuration page, see Your printer's configuration page.
For Ethernet:
For Token Ring:
Note: A 0 in the Network field on the printer's configuration page indicates that the printer does not recognize the network connection. This probably indicates a bad cable connection.
If the file server-to-printer connection is good, the printer ejects a blank page.
Select the file server and queue that you are trying to print to.
In the next menu, select Queue users. A list of current queue users is displayed. Press the Insert key to add additional users. (You can also use PCONSOLE to add queue users.)
Make sure that users can submit print jobs and that the print server can service queues (using Configure queue).
Using PCONSOLE, see Selecting queues for the printer.
Verify that the password the printer saved (if one was set) is the same as the one on the file server. Mismatched passwords can result if PCONSOLE, rather than the Advanced Configuration Tool, is used to set the password. Use the Advanced Configuration Tool to enter a new password to ensure that they are the same. To set a password, choose Login password from the Configure print server (printer) menu (Advanced configuration).
Verify that the printer's print server name matches the one created on the file server. The configuration page reports the printer's print server name. For information on printing a configuration page, see Your printer's configuration page.
If you are printing from NetWare 4.0, 4.0.1, or 4.0.2, bindery emulation must be enabled on your file server.
You can use PCONSOLE to check the print job. Select the queue where the job was sent, then select the Current Print Job entry to view the job. If the job is being serviced it indicates this along with the name of the print server servicing the job.
