Status Tab Help
Purpose of the Status Tab Page
The
Status tab displays status information for each printer in the printer list. Click the
Quick Links column on the far right to select a column heading to display on the page. You can select any of the following Quick Links options:
-
Page Count - Select this link to display the total number of pages that have been printed on the printer.
-
Location - Select this to display the location information for the printer.
-
Contact - Select this to display the contact information for the printer.
The default column settings for the
Status tab are
Status,
IP Address,
Model,
Status Detail, and
Quick Links. On the base configuration, all columns are fixed. On configurations with a hard drive, the
Status column and the
Quick Links column are fixed, however, you can modify which fields display in the second, third, and fourth columns. To modify display settings, click the
Preferences tab and select
Configure Display Settings on the navigation tree.
Note: Detailed information is available for Xerox Phaser printers only.
What Can I Do on this Tab?
Organizing this Page
Organize the page by clicking categories from the navigation tree on the left. All data will be re-displayed by the category chosen. If you selected
Quick Phaser Search from the
Search Scope page on the
Preferences tab, only Phaser Printers will display; otherwise all manufacturers will display. Click the column headings to toggle the display order of that column. Access any printer that contains a link by clicking on its
IP Address. For more information on tab display settings, see the
Configure Display Settings Help
page and the
Configure Display Columns Help
page on the
Preferences tab.
Status Icons
When there are
multiple errors or warnings, the highest priority error reported in the printer displays in the status list. Printer status conditions can be any of the following:
Icon
|
Definition
|
|
The printer is Ready to Print or in the process of printing. |
|
The printer has a warning condition in effect. |
|
The printer has an error and cannot print or is stopped. |
|
The printer status is unknown or is stale. |
|
The printer has not been responding to printer requests. |
For Xerox Phaser Printers, when the status displays as a warning or error, click on the
Status Detail field to open a
PrintingScout message that will describe in greater detail the warning or error and any possible corrective action. For more information on PrintingScout, access the
PrintingScout
page from the
Support tab in
CentreWare IS.
Creating and Modifying Custom Groups
You can create and modify custom
Printer Groups from
any tab except the
Preferences tab. For more information on creating printer groups, see the
Create Printer Group Help
page. For more information on how to modify custom printer groups, see the
Modify Printer Group Help
page.
Updating the Printer List
Click the
Update Printer List button to instruct the printer to perform a new printer search according to the values stored in the printer search settings pages on the
Preferences tab. For more information on printer search settings, see the
Printer Search Scope Help
page and the
Printer Search Schedule Help
page on the
Preferences tab.
Updating Printer Status
When you click the
Update Status button from
any tab except the
Preferences tab, the printer parses the printer cache, requests updated status data from each of the printers in the list , then displays the updated printer status information on the page. The status line on the top of the page displays a message indicating the status update is in progress. This message updates every
15 seconds until the status update is complete.
Notes:
-
Update Status does not add any new printers to the list. It simply requests updates for the printers contained in the list. To initiate a new printer search, click
Update Printer List.
- Access to the
Update Printer List,
Update Status,
Create Printer Group, and
Modify Printer Group functions are controlled by the Administrator. You may require a user name and password to access these functions. Refer to the
Administrator Security Settings
page in
CentreWare IS.
|